Jobs at
Manchester Arndale

Join us. And be you. Apple is where individual imaginations gather together, committing to the values that lead to great work. Here, you’ll do more than join something — you’ll add something. In Apple Retail, we help each other grow within our roles — and beyond them. With that foundation, your passion and values will drive you forward. That’s what happens when you bring who you are to what you do.Thank you for showing your interest in a seasonal role with Apple Retail. This opportunity is available at all Apple Stores across the UK.DescriptionDo you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that’s unlike any other. As a Specialist, you build brand loyalty and create owners of Apple products and services. You’re dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious — you ask questions to learn about our customers’ needs, customising recommendations to enrich their lives.In this role, you will be working on a part-time temporary contract, with availability on evenings and weekendsMinimum QualificationsYou should have availability to work a schedule based on business needs that may include nights, weekends and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.Preferred Qualifications Ability to deliver great customer experiences in a very active environment and to be invigorated by constant personal interaction. Strong interest in technology, particularly Apple products, and agility at learning new products and features. Strong Ability to deliver great customer experiences in a very active environment and to be invigorated by constant personal interaction.Strong interest in technology, particularly Apple products, and agility at learning new products and features.Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.Personalise solutions based on customer needs, and effectively communicate them.Work in a fast-paced environment, often supporting multiple customers at the same time.

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If you love beauty, you’re in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Supervisor Overview
The Supervisor’s main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.

About you

Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate their team
Able to understand and analyse commercial reports to drive business opportunities
Able to identify key performance behaviours and competencies within the team
Strong communication skills
Strong prioritising and organisational skills
Values honesty and integrity in working relationships
Able to manage change
Flexible to meet rapidly changing priorities and deadlines
Able to delegate tasks and follow up effectively to ensure completion

Role Responsibilities

Supporting the team to ensure a ‘customer first’ experience is delivered consistently
Exceeding sales targets and the company acquisition target for N.dulge
Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
Communicating clearly and concisely with all internal and external business partners to drive business opportunities
Actively identifying innovative opportunities to maximise the business
Confidently analysing all available business reports to review weekly, monthly and yearly performance
Supporting the store recruitment process, retaining diverse teams that deliver our ‘customer first’ experience
Creating an inclusive, welcoming and approachable environment for employees to thrive in
Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
Coaching and developing the team to achieve their full potential
Ensuring the store is maintained in line with Company policies and procedures

Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.

How We Will Use Your Information:

We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email.

Please note that our current system does not use an automated filtering system.

All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months.

This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be ‘forgotten’ if you are not offered a position with Space NK, please email your ‘right to be forgotten’ to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.

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