* individual retailer opening times may vary

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Visitor Information

Accessibility

We want everyone to enjoy their visit to Manchester Arndale. We have a range of services available to support our shoppers.

Shopmobility

For those visitors who need support with mobility, Shopmobility is happy to help with the hire of wheelchairs, power chairs and power scooters. Advance bookings are advisable by calling 0161 791 1494. Please note this service opens at 11am.

Shopmobility provides powered and manual wheelchairs and scooters that are available to hire to members of the public with limited mobility. With the introduction of shopping malls and pedestrianised areas, it has become increasingly difficult to access all areas of a town or city if you have a mobility impairment. With the Shopmobility service, you can continue to access your local centre either independently or with family and friends.


Accessible toilets

We have larger, private toilets at all three of our main toilet facilities for those who require them. These are accessed via a radar key, so if you do not have your own please just ask a member of staff who will be in the area and they will be more than happy to let you in.


Parking

The car park on High Street is right next door to Manchester Arndale and has disabled bays for Blue Badge holders. Cashless payment is available for these bays via phone or ticket machine.

www.manchester.gov.uk


Changing places

The Changing Places facility is situated on the lower mall opposite Shopmobility. Access to this room is via a radar key and by pressing the intercom to Security Control. Please call 0161 833 9851 if further details are required. The facilities are open in-line with the opening hours of the centre and include:

  • Changing Bench – adult-sized and height adjustable
  • Hoist – ceiling track hoist designed to be used with loop attachment slings
  • Toilet – the toilet is centrally placed with room either side for the carers
  • For more information about other Changing Places please click here.

Mall toilets opening times

Please note, due to the COVID-19 situation, the toilets at one location may be closed for a deep clean at any one time. If you arrive to find a facility closed, signage will direct you to the nearest available facility

Wintergardens, Exchange Court and Halle Place

Monday – Saturday 8am to 8pm
Sunday – 11.30am to 5pm

Foodcourt

Monday – Saturday 8am to 9pm
Sunday – 11am to 7pm